Watch Winder Warranty Policy - Provided by Wclocks

Coverage: Wclocks, proud purveyor of Mineesi Watch Winders, stands behind the quality of its products. We offer a comprehensive three-year warranty from the date of purchase, ensuring peace of mind for our valued customers. This warranty covers defects in materials and workmanship under normal use.

What's Covered: During the warranty period, Wclocks will, at its discretion, repair or replace any Mineesi Watch Winder found to have defects. This service is provided free of charge, excluding any associated shipping and handling fees.

Exclusions: Our warranty does not extend to damages resulting from unauthorized modifications, misuse, accidents, neglect, or normal wear and tear.

Claim Process: Should you encounter any issues covered by our warranty, kindly contact our dedicated customer service team at info@wclocks.com. Include proof of purchase and a detailed description of the issue. Upon approval, we will provide you with clear instructions for the return process.

Limitations: Our warranty is limited to the repair or replacement of the product and does not extend to cover consequential or incidental damages.

Changes: Wclocks reserves the right to modify this warranty policy, with any changes becoming effective upon posting on our official website. Rest assured, any modifications will be made with the utmost consideration for our customers' satisfaction.

At Wclocks, we are committed to ensuring that your Mineesi Watch Winder experience is as exceptional as the timepieces it safeguards.

Wclocks Shipping and Return Policy

Shipping Information:

Free Worldwide Shipping: Wclocks is pleased to offer free worldwide shipping on all orders. This includes standard shipping services, and there are no additional charges for delivery.

Delivery Time: The estimated delivery time for our products is approximately 7-14 days, depending on the destination country. Please note that delivery times may vary due to customs processing and other factors outside our control.

Order Processing: Orders are typically processed within 1-2 business days from the date of purchase. Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Methods: We utilize reputable shipping carriers to ensure reliable and timely delivery. The specific carrier used will be determined based on your location.

Return Policy:

We want you to be completely satisfied with your Wclocks purchase. If for any reason you are not satisfied, you may return the product within 30 days of receiving it.

Return Eligibility: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.

Return Process: To initiate a return, please contact our customer service at info@wclocks.com with your order number and reason for the return. Our team will provide you with instructions on how to return the item.

Refund or Exchange: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund or exchange. If approved, refunds will be processed to the original method of payment. Exchanges will be shipped once the returned item is received.

Return Shipping: Customers are responsible for return shipping costs unless the return is due to a Wclocks error or a defective product.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at info@wclocks.com with photos of the damage or defect. We will arrange for a replacement or refund.