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Terms and Conditions

Welcome to Wclocks. By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.

1. Transit Damage
Wclocks cannot guarantee the condition of products during transit. Any damage that occurs while the product is in transit is not our responsibility and will not be refunded.

2. Returns Policy
By default, all sales are final, and we do not accept returns for any products. In the event a product is found to be defective upon arrival, Wclocks will provide a replacement for the damaged part of the product only. A complete replacement of the product will not be provided.

3. Refund Policy

  • If a client requests a refund before the product has been shipped, we can issue a refund. However, the refund will be subject to a deduction for transaction fees and warehouse handling fees.

  • Refunds will not be issued for any reason once the product has been shipped.

4. Shipping and Delivery Times

  • Shipping time: Approximately 2-7 days.

  • Delivery time: Approximately 6-30 days.

  • Please note that delivery may be delayed for up to 3 months due to circumstances beyond our control.

Wclocks apologizes for any delays caused by shipping partners or other factors outside our influence. Customers will receive tracking information to monitor their shipments.

5. Payment Terms
All payments are processed securely via our designated payment gateways. Customers are responsible for ensuring the accuracy of their payment details. Any payment disputes should be resolved directly with our support team at info@wclocks.com.

6. Pricing and Taxes
Prices listed on our website are final and include applicable taxes unless stated otherwise. Additional duties or taxes imposed by the destination country are the responsibility of the customer.

7. Intellectual Property
All content, including images, text, and logos, on the Wclocks website is the property of Wclocks. Unauthorized use or reproduction of this content is strictly prohibited.

8. Privacy Policy
We are committed to protecting your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Limitation of Liability
Wclocks is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.

10. User Responsibilities
Customers are responsible for providing accurate shipping information. Wclocks will not be held accountable for delivery failures or delays due to incorrect or incomplete addresses provided by the customer.

11. Changes to Terms
Wclocks reserves the right to update or modify these Terms and Conditions at any time without prior notice. Customers are encouraged to review the Terms and Conditions periodically for updates.

12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Wclocks operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.

13. Contact Information
For any questions or concerns, please contact us at:
Email: info@wclocks.com

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