FAQ
About Wclocks
Wclocks is a premium lifestyle brand specializing in luxury wall clocks, men’s watches, watch winders, watch boxes, and travel accessories. Our products are inspired by iconic watch designs and crafted to deliver a refined, modern, and timeless aesthetic—without the traditional luxury price tag.
We focus on:
- High-quality materials and finishes
- Elegant, luxury-inspired designs
- Careful quality control
- International shipping with tracking
- Transparent policies and responsive customer support
Wclocks is built for customers who appreciate design, detail, and value.
Product Quality & Materials
Yes. All Wclocks products are manufactured using carefully selected materials such as stainless steel, hardened or sapphire-style glass, premium leather, engineered wood, and high-grade internal components, depending on the product category.
Every item is inspected before shipment to ensure proper functionality, appearance, and packaging standards.
Wall Clocks – Design & Functionality
Most Wclocks wall clocks measure approximately 34–35 cm in diameter, offering a bold yet elegant presence suitable for homes, offices, and luxury interiors. Exact dimensions are listed on each product page.
Some wall clock models include a functional date wheel. Product pages clearly specify whether the date function is included.
Our wall clocks use a sweeping quartz movement, designed for smooth, quiet operation.
Yes. Our sweeping quartz movements are engineered to minimize ticking noise, making them ideal for living spaces and offices.
Watches – Movement, Water Resistance & Warranty
Our men’s watches feature reliable quartz movements or automatic movements, depending on the model. Movement type is always listed in the product specifications.
Most watches offer 3ATM to 5ATM water resistance, suitable for daily use such as hand washing or light splashes. They are not intended for swimming or diving unless explicitly stated.
Yes. Wclocks watches include a 1-year warranty, covering manufacturing defects under normal use.
Watch Winders – Compatibility & Usage
Our watch winders are designed to be compatible with most automatic watches. They feature multiple rotation modes (clockwise, counter-clockwise, bi-directional) to suit different movements.
Our watch winders are designed to be compatible with most automatic watches. They feature multiple rotation modes (clockwise, counter-clockwise, bi-directional) to suit different movements.
Most models are powered via AC adapter or USB power. Power requirements are listed on each product page.
Watch Boxes & Travel Cases
Our watch storage products are crafted from premium materials such as PU leather, microfiber interiors, glass lids, reinforced hinges, and secure locking mechanisms.
Yes. Our watch cushions are designed to accommodate both standard and oversized watches comfortably.
Orders & Payments
Absolutely. Wclocks uses secure, encrypted payment systems to protect your personal and payment information.
We accept major credit cards and other secure payment options available at checkout.
Yes. Once your order is placed, you will receive an order confirmation email with full details.
Shipping & Delivery
We ship internationally to most countries worldwide.
Estimated delivery time is 14–18 business days. Delivery times may vary depending on destination, customs processing, and local carriers.
Yes. All orders include tracking information, which will be emailed once your order ships.
Tracking updates may take a few days to appear after shipment, especially while the package is in transit between international facilities.
Customs, Duties & Taxes
Customs duties and taxes vary by country and are the responsibility of the customer. Wclocks is not responsible for additional fees imposed by local authorities.
Warranty & Repairs
Our warranty covers manufacturing defects under normal use. It does not cover damage caused by misuse, accidents, or unauthorized modifications.
Contact our support team with your order number, a description of the issue, and photos or videos if requested.
Returns, Refunds & Replacements
Yes. If you experience an issue with your order, please contact us so we can review your case and provide the best solution.
If your item arrives damaged or defective, contact us within a reasonable timeframe with clear photos or videos. We will arrange a replacement or appropriate resolution.
Missing or Delayed Orders
First, check your tracking information. If your order appears delayed beyond the estimated delivery window, contact our support team and we will assist you promptly.
Customization & Special Requests
Some products may support customization or special requests. Please contact us before ordering to confirm availability.
Do you ship to....
Yes we do. We ship internationally, to most places on Earth, You can probably be a proud owner of a dealer clock. If we can't ship to your country for some reason, we'll let you know.
What are your clocks made of? How big are they? Do they tick?
Most of these questions are easily answered in our product descriptions. We have tried to be as concise as we could writing them, so 99% of what you are asking can probably be found there. Then again, if you did not find what you were looking for, feel free to email us.
What batteries do they run on?
Most of the clocks we carry are powered by a single AA battery. Some clocks with more complex movements might require more. And strange as it might sound, please only install CHEAP batteries in the clocks. We have had customers who installed Energizer Lithium-ion batteries, and the clocks did not keep time properly. I mean, come on, it's a clock. Not a high-powered shaver or something. A normal one dollar battery will keep your clock running for a year or so.
Are the photos on your site photos of the actual product?
Yes, and we are very proud of them. Every single photo you see on this site is taken meticulously and watermarked by our staff, for you to see every single detail and drool before you even buy the clock/watch. Our recent watch photos also feature a small DC emblem placed on the watch, so you can be convinced that yes, these awesome-looking watches are what you're really going to receive.
What happens if my clock/watch arrives damaged?
You have 14 days from the point your package arrives to tell us if there is a fault with your product. If we do not hear of any complaints within this timeframe it is acknowledged by you that we have taken this to mean that you are happy with your order and there are no issues to resolve.
Do you offer a warranty on your products?
We offer a 1 year warranty on all clocks and watches. We will bear the cost of reshipping the order, but the customer is liable for the cost of return shipping.
There is a watch I'm looking for, but it's not on your website.
Please contact us with the link of the watch you want. When sending us a link, please send us a link from a replica watch site so that we will know whether if it has already been replicated.
What are the different types of luxury wall clocks?
There are many different types of luxury wall clocks available, so you can find the perfect one to match your style. There are classic styles, modern styles, and even whimsical styles to choose from.
What are the different materials that luxury wall clocks are made from?
Luxury wall clocks are made from a variety of materials, including stainless steel, metal, and glass. The material that you choose will depend on your personal style and the décor of your home.
How much do luxury wall clocks cost?
The price of a luxury wall clock can vary depending on the brand, style, and materials. However, you can expect to pay anywhere from a few hundred dollars to several thousand dollars for a luxury wall clock.
How do I care for a luxury wall clock?
Luxury wall clocks should be cared for with care. To keep your clock looking its best, you should dust it regularly and avoid exposing it to extreme temperatures or humidity..
What is the return policy for luxury wall clocks?
The return policy for luxury wall clocks will vary depending on the retailer. However, most retailers will allow you to return a luxury wall clock within a certain period of time for a full refund.